Your named contact
One person on our side, from the first call
Every partner has a named contact at WPMaven: the person who runs your onboarding call, answers in your Slack channel and follows your account from then on.
Alfonso García Frey
Founder and CEO of WPMaven, at YOTAKO S.A. in Luxembourg. He runs the onboarding calls and is the named contact for partners.
Email: partners@wpmaven.ai
After your onboarding call: your shared Slack channel
We reply as fast as a small team can, usually within a business day.
Who answers what
White label plans and large portfolios: sales@wpmaven.ai
Your customers on revenue share, for their account, billing or a question about their business: support@wpmaven.ai, or the chat in their dashboard.
Something down? The status page says so first.
What your contact does for you
- The onboarding call: your goals, your setup done together on the call, your first client or customer, and the questions you came with.
- Your shared Slack channel: opened after the call, between your team and ours, for questions that cannot wait for an email.
- Statements and payouts: a payment you do not recognize, a payout, a wholesale invoice or your tax details.
- Integration: the technical contact while you put the build button in your panel or connect your product through the connector.
- Your customers' problems that need us: you bring them, we fix them, and we tell you when it is done.
- Growth: co-marketing, introductions and your certification review call, under the rewards terms.
Book your onboarding call
Write to partners@wpmaven.ai with two times that suit you, or use the contact form and choose "Partnership Opportunity". The call takes about 45 minutes. To get the most out of it:
- Agencies: have access to your domain's DNS settings, your logo, and one client business in mind.
- Hosting companies: bring whoever looks after your panel, and know where your customers start a site.
- Technology partners: bring whoever will build the integration, and a WPMaven account with one business.
When you write to us
Say which business, what happened and when, and add a screenshot if you have one. Never send a password: we never need one.