Terms of Service

Last Updated: October 12, 2026

These Terms of Service ("Terms") govern your access to and use of WPMaven's services, website, and WordPress plugin (collectively, the "Service"). By accessing or using the Service, you agree to be bound by these Terms.

1. Service Provider

2. Acceptance of Terms

By creating an account, installing the WPMaven plugin, or otherwise accessing the Service, you confirm that:

• You are at least 18 years old or have reached the age of majority in your jurisdiction
• You have the legal capacity to enter into these Terms
• If you are accepting these Terms on behalf of a company or organization, you have the authority to bind that entity
• You will comply with all applicable laws and regulations

3. Description of Service

WPMaven provides an AI team that builds and runs businesses service that includes:

• AI-generated content creation for WordPress sites
• WordPress site management assistance
• SEO optimization recommendations
• Security analysis and recommendations
• Performance optimization suggestions
• Plugin and theme management assistance
• Troubleshooting and diagnostic tools

We reserve the right to modify, suspend, or discontinue any aspect of the Service at any time with reasonable notice.

4. Account Registration and Security

4.1 Account Creation

To use the Service, you must create an account providing accurate, current, and complete information. You agree to:

• Maintain the accuracy of your account information
• Protect the email inbox or the Google account you sign in with, and the sign-in codes we send you
• Notify us immediately of any unauthorized access
• Accept responsibility for all activities under your account

4.2 Account Security

You are solely responsible for maintaining the confidentiality of your account, the email inbox or the Google account you sign in with, and your sign-in codes. We are not liable for any loss or damage arising from your failure to protect your account credentials.

5. Subscription Plans and Billing

5.1 Free Preview and the $1 First Week

Building and previewing a site is free and requires no payment method. Going live starts with a paid first week, available on the Launch, Operator and Scale plans billed monthly: you pay $1 today, your site goes live, and for 7 days your AI team makes up to 5 finished deliverables that you approve, with up to 30 quick chat replies. Your first included video is prepared as a storyboard and produced only once your paid plan starts. Pages or articles written during the week are published on day 8, and only if your subscription continues. On day 8 your subscription converts to the monthly plan you chose at the exact price shown at checkout, unless you start your paid month earlier from your dashboard. We remind you by email before the first full charge, and you can cancel any time before day 8 with nothing further to pay. A site whose first week ends without a paid month is taken offline on day 8, and its backup is kept for 90 days. The $1 first week is one time only: one per person and per business in any 12 months. If one was already used from the same email address or browser in that time, your plan starts at its full price when you pay, and we say so before you pay and again once you have paid. If a payment card already used for a first week is used again, a prepaid card is used, or a social account or site domain connected to your business was already used for a first week in the last 12 months, the new first week ends at once and your paid plan starts at its full price; we tell you by email and in your dashboard. A first week that ends this way still counts as your one first week for those 12 months. A social account or domain used for a first week in the last 12 months cannot be connected during another first week; start your paid month to connect it.

5.2 Paid Subscriptions

Paid plans are billed monthly or annually in advance. By subscribing, you authorize us to charge your payment method:

• Monthly Plans: Billed on the same day each month
• Annual Plans: Billed once per year at ten times the monthly price (two months free compared to paying monthly)

5.3 Price Changes

On annual billing, the price of your plan will not increase for two years from the day your yearly billing starts, or for life under Founder Annual (see 5.7). On monthly billing, and on annual billing once its lock has ended, we tell you at least 30 days before a price increase takes effect, and you may cancel before it does. A price promise made in an offer you accepted applies on the terms of that offer. If we ever change what a plan includes in a way that materially reduces it, we will tell you at least 30 days in advance and you may cancel before the change takes effect.

5.4 Refunds and Your Right of Withdrawal

If you are a consumer in the European Union, you have a 14-day right of withdrawal for distance contracts under Directive 2011/83/EU, as implemented in the Luxembourg Code de la consommation. Because the Service starts working for you immediately, we ask for your express consent to immediate performance when you create your account and at checkout; if you then withdraw within the 14 days, you pay for the service delivered up to your withdrawal and the rest is refunded. If you withdraw during your $1 first week, the week ends at once. Refunds are never automatic: our team confirms each one, normally within 2 business days.

Starting right away. On the sign-up page, where you enter your email, and again on the checkout page, you tick a box that says: "I ask WPMaven to start right away. Work already delivered to me, such as videos, pages and posts, is kept from any refund if I withdraw." The box is never ticked for you, and you cannot continue without ticking it. It is your express request that we begin inside the 14-day withdrawal period, and we record which words you agreed to, when, and where you ticked them. With that request on file, your plan starts in full at once: your whole monthly allowance is yours from the first day, and the videos included in your plan are made without waiting for the 14 days to end (after a $1 first week, from day 8, when your plan starts). If you then withdraw within the 14 days, your plan ends at once and the work already delivered to you, such as videos, pages and posts, is yours to keep and is kept from the refund: we refund what you paid for the period less the larger of the share of the period already used and the value of that work (each finished action at your plan's monthly price divided by its monthly actions, and each included video at the price of an extra video of its kind). Our team works out and confirms each refund.

For customers in the European Union, the European Economic Area and the United Kingdom whose account has no such request on file (accounts from before the box existed that have not ticked it since), while the 14-day withdrawal period runs, your plan's monthly allowance opens a little each day, and the videos included in your plan are made once the period ends; if you withdraw, you pay proportionally for the time used. Extra videos you choose to pay for are not held.

• Prepaid action packs and contact blocks are non-refundable, as stated at the moment of purchase; they remain valid for 12 months and are preserved (paused) if you cancel and later resubscribe
• Renewal charges are not refundable, but you can cancel at any time so that no further renewal occurs
• The amount for the first year of a domain registered for you is not refundable, as stated and acknowledged at the moment of purchase: the domain is registered in your name at your express request and is yours from registration, so on any refund or withdrawal we keep, once, the part your plan covered (from that year's plan payment) and any difference you paid (which is not refunded), and refund the rest (see 5.6)
• Failed AI tasks never consume your allowance, so there is nothing to refund for them

If you receive a refund, or open a dispute or chargeback with your bank or card issuer, every offer on your account ends: the $1 first week (5.1), the domain included with annual plans (5.6), Founder Annual with its price lock and bonus months, and the bonus month for switching to annual billing (5.7). Your plan then continues at its regular price unless you cancel it or withdraw.

5.5 Cancellation

You may cancel your subscription at any time, in one click, from your dashboard or the billing portal. Upon cancellation:

• Your access continues until the end of the current billing period
• A site we host becomes a read-only copy with checkout off, stays live for 14 days, then is taken offline with a final backup kept for 90 days; a site you connected yourself stays where it is
• Your website is standard WordPress and your content is portable: you can export it and take it with you while the site is live
• Your account and your data stay after your subscription ends. To have them erased, delete your account, as Section 6.1 of our Privacy Policy explains

5.6 Domains Included with Annual Plans

Annual Operator and Scale plans include a contribution toward the first year of one domain for each business you pay for, on these terms:

• After your payment: the domain becomes available only once your annual plan payment has been collected. An annual plan that was fully discounted does not include a domain.
• What is included: we cover up to $12.00 of the domain's first-year registration price. If the name you choose costs more, you pay the difference, plus applicable taxes, before we register it. The difference and the renewal price are shown before you confirm. Where our registrar offers a first-year promotional price that we have not recently confirmed, we may quote the name at its regular price. Promotion codes apply to the difference only when they are issued for domains.
• Registration after payment: we register the domain only after any difference has been paid. If the name is no longer available at the price you paid for, if the registrar does not accept the registration, or if a promotion code that does not apply to domains was used, we do not register it and we contact you about a refund of that payment.
• Your domain: the domain is registered in your name, at your express request, as soon as the conditions above are met, under the registrar's domain registration agreement. It is yours from registration, and you can obtain its transfer code at any time.
• Refunds and withdrawal: you expressly request that the domain be registered immediately, and you acknowledge that once it is registered the registration is fully performed and you lose your right to withdraw from it. Because the domain is registered for you and is yours, the amount for its first year is kept, once, if you cancel, withdraw (including within the 14-day withdrawal period) or receive any other refund: the part your plan covered is kept from the plan payment for the year in which the domain was registered, and any difference you paid is not refunded. The rest of your payment is refunded as described in 5.4. You give this acknowledgement separately before the domain is registered, and we confirm it to you by email, with the amounts, before the registration.
• Renewals: every renewal after the first year is yours to pay, at the yearly price shown and agreed before registration, plus applicable taxes, charged about 30 days before the renewal date. No discount or promotion code applies to renewals. You can turn renewal off at any time, and we never charge a higher renewal price without your new agreement.

5.7 Founder Annual (launch week)

Founder Annual is a launch-week offer on annual plans. There is no code to enter and nothing to apply for, and it is not a discount: the annual plan is charged at its list price (Launch $390, Operator $690 and Scale $1,290 a year, plus VAT where it applies).

• The window: the offer applies to an annual Launch, Operator or Scale plan at the list prices above whose payment is confirmed between Monday, October 12, 2026, 12:01 AM PT and Sunday, October 18, 2026, 11:59 PM PT (from 07:01:00 UTC on October 12, 2026 to 06:59:59 UTC on October 19, 2026), whether the year is bought at checkout or by switching to annual billing from your dashboard, including during the $1 first week.
• When a payment is confirmed: a card payment is confirmed at the moment it is charged. A bank debit, such as a SEPA Direct Debit, is confirmed at the moment you approve the debit, even if the money reaches us after the window has ended. If that debit then fails, none of the Founder Annual benefits apply.
• The price lock: the annual price of your plan is locked for life, for as long as the subscription stays continuously active: every yearly renewal charges your plan, for one business, at the annual list price it had when your payment was confirmed (Launch $390, Operator $690, Scale $1,290 or White label $3,690), plus taxes at the rates then in force. The lock covers the annual plan price only: action packs, extra businesses, contact blocks, extra videos, domains and taxes follow the price list in force when they are charged. The lock ends for good if you move to another plan or to monthly billing (the new plan is charged at its current price), if you cancel, or if the subscription lapses because a payment could not be collected.
• The bonus months: two bonus months of actions in total, once: 40 on Launch, 80 on Operator and 160 on Scale, for each business you pay for, with no videos. Where the usual bonus month for switching to annual billing from your dashboard (one month of your plan's actions, added 14 days after the switch is paid) applies, it is one of the two and Founder Annual adds the other; where it does not apply, for example on a yearly checkout, Founder Annual adds both. They are added 14 days after the payment is confirmed, and only once the payment has been received (for a bank debit, at the latest 14 days after the money arrives). They are kept if you change plans later, as long as your subscription is active on that day. They are canceled, and never added, if you withdraw (see 5.4), or if the payment for the year is refunded or disputed.
• Earlier price lists: a subscription billed on an earlier price list is not part of the offer.
• White label: a White label annual plan, arranged with our team, whose payment is confirmed in the window gets the price lock on the same terms, but no bonus months, because its actions are pooled across client businesses.
• The deadline: the offer ends at the time above and is not extended. Payments confirmed after it do not qualify.

Founder Annual does not change your right of withdrawal (5.4), cancellation (5.5) or the domain terms (5.6).

6. AI Actions and Usage

6.1 AI Actions

Plans include a monthly allowance of AI actions. One action is one finished deliverable: one post, however many of your connected networks it is published to; one page or blog article created or published on your site; one product, offer, form or translation; or one email campaign. Each plan sets how many of its monthly actions may be pages or articles, and each action pack adds room for one more. The price of every action is known before it happens; we never use complexity-weighted credits.

• Never counted against your allowance: your weekly marketing plan, your business report, automated flow emails (such as welcome and cart-recovery), and chatting with your team
• Failed tasks never consume actions
• Unused included actions do not roll over; prepaid action packs roll over for 12 months, and your total pack balance is capped at three times your plan's monthly allowance (stated at purchase)
• We never bill metered overage. When your allowance is used up, new deliverables pause until you buy a pack or your allowance resets; nothing already running is interrupted
• Videos are not actions. Each plan includes a number of videos a month, of any kind offered. A kind that costs more than an included video, or a video beyond your included ones, shows its price before you approve it and is billed only if you have turned extra videos on, only after it is delivered; a video that fails our checks is never charged. Posting a video counts as one post
• Posts to X are published without a link; you can add your link to your X profile instead

6.2 Fair Use

Chat with your team never stops and is never billed per message. Each plan includes a weekly number of in-depth replies and a monthly number of quick replies, within a monthly AI budget; beyond them, chat continues in a faster lightweight mode, and sustained very heavy use may be answered as a daily digest until the monthly reset. We also reserve the right to limit usage that is:

• Excessive or abusive compared to typical usage patterns
• Intended to resell or redistribute the Service without authorization
• Automated in a way that impacts service availability for others
• In violation of these Terms or applicable laws

Exceeding your plan's guideline of monthly tracked orders never blocks a sale on your store; we will notify you and propose the plan that fits.

7. Acceptable Use Policy

7.1 Prohibited Uses

You may not use the Service to:

• Generate illegal, harmful, or abusive content
• Violate intellectual property rights of others
• Distribute malware, viruses, or harmful code
• Engage in phishing, spam, or fraudulent activities
• Circumvent security measures or access controls
• Reverse engineer or attempt to extract source code
• Resell or redistribute the Service without authorization
• Generate content that violates third-party terms of service
• Impersonate others or misrepresent your affiliation
• Interfere with or disrupt the Service or servers

7.2 Content Responsibility

You are solely responsible for:

• All content generated using the Service
• Reviewing AI-generated content before publication
• Ensuring content compliance with applicable laws
• Verifying accuracy and appropriateness of generated content
• Obtaining necessary rights and permissions for your prompts

8. Intellectual Property Rights

8.1 Service Ownership

WPMaven and all associated intellectual property rights remain the exclusive property of YOTAKO S.A. This includes:

• The WPMaven software, plugin, and codebase
• Our AI models, algorithms, and training methods
• Trademarks, logos, and branding
• Documentation and training materials

8.2 User Content

You retain all rights to content you create using the Service. By using the Service, you grant us a limited license to:

• Process your prompts to generate responses
• Use anonymized, aggregated data to improve the Service
• Store your data as necessary to provide the Service

8.3 Generated Content

You own content generated by the Service in response to your prompts, subject to these conditions:

• Similar content may be generated for other users
• You are responsible for ensuring content doesn't infringe third-party rights
• We make no warranties regarding originality or uniqueness

9. Data Protection and Privacy

Your privacy is important to us. Our collection and use of personal data is governed by our Privacy Policy, which is incorporated into these Terms by reference.

Key points:

• We comply with GDPR and applicable data protection laws
• We process data only as necessary to provide the Service
• You have rights to access, correct, and delete your personal data
• Data is encrypted in transit and at rest
• We do not sell your personal data to third parties

10. Service Availability and Support

10.1 Service Level

We take commercially reasonable measures to keep the Service available, but we do not guarantee any specific uptime or uninterrupted access. Planned maintenance is conducted during low-traffic periods with advance notice when possible.

10.2 Support

Support is provided via:

• Email Support: All paid plans (24-48 hour response time)
• Priority operations: White label plans
• Documentation: Available to all users at wpmaven.ai/help.html
• Community Forum: Available to all users

11. Warranties and Disclaimers

11.1 Service Warranty

We warrant that the Service will perform substantially as described in our documentation. This warranty is void if:

• You modify the Service or use it in unauthorized ways
• Issues arise from your equipment, network, or third-party software
• You fail to install available updates or patches

11.2 AI-Generated Content Disclaimer

IMPORTANT: AI-generated content may contain errors, inaccuracies, or inappropriate material. You must:

• Review all AI-generated content before use or publication
• Verify factual accuracy and appropriateness
• Ensure compliance with your local laws and regulations
• Accept full responsibility for any published content

11.3 No Warranties

EXCEPT AS EXPRESSLY PROVIDED, THE SERVICE IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

• Merchantability or fitness for a particular purpose
• Non-infringement of third-party rights
• Accuracy, reliability, or completeness of content
• Error-free or uninterrupted operation
• Security or freedom from viruses or harmful components

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

12.1 Exclusion of Damages

YOTAKO S.A. SHALL NOT BE LIABLE FOR:

• Indirect, incidental, special, consequential, or punitive damages
• Loss of profits, revenue, data, or business opportunities
• Cost of substitute goods or services
• Damage to reputation or goodwill
• Content created or published using the Service
• Decisions made based on AI-generated recommendations

12.2 Liability Cap

Our total liability for any claims arising from the Service is limited to the amount you paid us in the 12 months preceding the claim, or €100, whichever is greater.

12.3 Exceptions

Nothing in these Terms excludes or limits liability for:

• Death or personal injury caused by our negligence
• Fraud or fraudulent misrepresentation
• Any liability that cannot be excluded under applicable law

13. Indemnification

You agree to indemnify, defend, and hold harmless YOTAKO S.A., its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from:

• Your use or misuse of the Service
• Content you generate, publish, or distribute using the Service
• Your violation of these Terms
• Your violation of any third-party rights
• Your violation of applicable laws or regulations

14. Third-Party Services

The Service may integrate with third-party services (e.g., payment processors and the social networks you connect). Your use of third-party services is subject to their respective terms and privacy policies. We are not responsible for third-party services or their content.

14.1 YouTube

WPMaven uses YouTube API Services to upload the videos you approve to your YouTube channel and to read your channel's statistics. By using WPMaven's YouTube features, you agree to be bound by the YouTube Terms of Service. Google's use of your data is described in the Google Privacy Policy, and ours in Section 2.5 of our Privacy Policy. WPMaven marks each video it uploads as not made for kids. If a video is made for kids, you must go to YouTube on a computer right away and mark it as made for kids.

15. Modifications to Terms

We may modify these Terms at any time. When we make material changes:

• We will notify you via email or in-app notification
• Changes take effect 30 days after notification
• Continued use after changes constitutes acceptance
• If you disagree, you may terminate your account before changes take effect

16. Termination

16.1 Termination by You

You may terminate your account at any time by writing to privacy@wpmaven.ai. Upon termination:

• Your access ends at the end of the current billing period
• No refunds for unused time or credits, except where your right of withdrawal under 5.4 still applies
• Data is deleted according to our retention policy

16.2 Termination by Us

We may suspend or terminate your access immediately if you:

• Violate these Terms or our Acceptable Use Policy
• Engage in fraudulent or illegal activities
• Fail to pay fees when due
• Pose a security or legal risk to us or other users

16.3 Effect of Termination

Upon termination:

• Your right to use the Service immediately ceases
• We may delete your data after the retention period
• Sections of these Terms that should survive (e.g., liability limitations) remain in effect

17. Dispute Resolution

17.1 Informal Resolution

Before filing any formal dispute, you agree to contact us at legal@wpmaven.ai to attempt to resolve the issue informally.

17.2 Governing Law

These Terms are governed by the laws of the Grand-Duchy of Luxembourg, without regard to conflict of law principles.

17.3 Jurisdiction

Any disputes arising from these Terms or the Service shall be subject to the exclusive jurisdiction of the courts of Luxembourg.

17.4 European Union Users

If you are a consumer in the European Union, you may also bring proceedings in the courts of your country of residence, and nothing in these Terms affects your rights under EU consumer protection law.

18. General Provisions

18.1 Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and YOTAKO S.A. regarding the Service.

18.2 Assignment

You may not assign or transfer these Terms without our written consent. We may assign these Terms without restriction.

18.3 Severability

If any provision of these Terms is found unenforceable, the remaining provisions remain in full effect.

18.4 Waiver

Our failure to enforce any right or provision doesn't constitute a waiver of that right or provision.

18.5 Force Majeure

We are not liable for delays or failures in performance resulting from circumstances beyond our reasonable control.

18.6 Language

These Terms are provided in English. Translations may be available for convenience, but the English version governs in case of conflicts.

19. Contact Information

For questions about these Terms, please contact us:

20. Acknowledgment

By using WPMaven, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.