Create comprehensive documentation that helps users unlock the full power of WPMaven's AI capabilities.

About the Role

As a Technical Writer at WPMaven, you'll be responsible for creating clear, comprehensive documentation that helps users understand and get the most from our AI-powered WordPress platform. You'll write everything from getting started guides to advanced API documentation.

Responsibilities

• Write and maintain user documentation including guides, tutorials, and how-to articles.
• Create API documentation for developers integrating with WPMaven.
• Develop onboarding materials and in-app help content.
• Produce video scripts and visual documentation as needed.
• Keep documentation up-to-date as features evolve.
• Work with product and engineering to understand new features and document them clearly.
• Gather user feedback to improve documentation quality and coverage.
• Establish documentation standards and style guides.

Requirements

Experience

• 3+ years of technical writing experience, preferably for software products.
• Experience writing for both technical and non-technical audiences.
• Portfolio demonstrating clear, user-focused documentation.

Skills

• Exceptional writing skills with attention to clarity and accuracy.
• Ability to explain complex technical concepts in simple terms.
• Strong WordPress knowledge (development or administration).
• Experience with documentation tools (GitBook, Docusaurus, ReadMe, etc.).
• Basic understanding of APIs and developer workflows.
• Strong organizational skills to manage multiple documentation projects.

Nice to Have

• Experience documenting AI/ML products.
• Background in web development or hosting.
• Video production or screen recording experience.
• Experience with docs-as-code workflows (Git, Markdown).
• SEO knowledge for documentation discoverability.